David Williams

About David Williams

I build AI businesses from the ground up — assembling the teams, designing the offerings, winning the customers, and scaling the revenue.Over the past six years, I\'ve grown Red Hat\'s North American AI services practice from a small consulting team of 5 into a 34-person organization delivering $15M in annual revenue. That journey has meant setting AI services strategy aligned to product investments, creating repeatable consulting and enablement offerings around technologies like LLMs, RAG architectures, agentic systems, and MLOps, and serving as executive sponsor for AI engagements with Fortune 500 clients.Before leading the AI practice, I spent 12 years at IBM and ILOG in product management and services delivery — owning the technical roadmap for a decision services platform used by thousands of customers worldwide, managing an international development team of 120+, and building a Latin American services practice from zero to $3M in recurring revenue. That combination of product management depth and services leadership is what I bring to every challenge: the ability to think like a product leader while executing like a services operator.My career spans 20+ years across AI strategy, product management, consulting, and enterprise software. I\'ve led P&L-owning teams, built C-level relationships that drive deal closure and expansion, designed go-to-market strategies for emerging AI capabilities, and enabled field organizations to sell and deliver AI solutions at scale. My technical foundation includes production AI infrastructure, cloud-native platforms (OpenShift, Kubernetes), and the full spectrum of modern AI — from fine-tuning and inference optimization to agentic architectures and AI governance.I\'m most energized by the intersection of AI innovation and enterprise transformation — turning emerging technology into scalable business value.

Experience

1. North American Ai Practice Leader

   Red Hat

   Oct 2019 — Present

   Built and scaled North America\'s AI services practice from 5 to 34 consultants and managers, delivering $15M in annual revenueSet enterprise AI services strategy aligned to company\'s AI product investments, including AI Inference Server, LLM deployment, RAG architectures, and agentic AI systemsExecutive sponsor for Fortune 500 AI engagements; built C-level relationships supporting multi-year deal closure and customer success expansionDesigned repeatable, scalable AI consulting offerings spanning the full AI lifecycle — use-case discovery, proof-of-concept, production deployment, MLOps, and AI governanceDrove go-to-market strategy and field enablement for AI services across Americas sales and consulting organizationsLed enterprise AI transformation engagements covering AI roadmap development, infrastructure modernization, and organizational AI readinessRevenue accountability for AI services business; pipeline growth through collaboration with sales leadership

Education

• Indiana University Bloomington

  Bachelor's Degree

• Coursera

  The Johns Hopkins Bloomberg School of Public Health Data Science Specialization

Skills

• Program Management
• Requirements Analysis
• Business Process Design
• Business Intelligence
• Enterprise Software
• Enterprise Architecture
• Solution Architecture
• Software as a Service (Saas)
• Ibm Bpm
• Product Management
• Saas
• Soa
• Data Science
• Integration
• Project Portfolio Management
• Software Project Management
• Software Development
• Consulting
• Agile Methodologies
• Modeling
• Software Engineering
• Professional Services
• Service-Oriented Architecture (Soa)
• R
• Project Management
• Enterprise Decision Management
• Decision Modeling
• Machine Learning