Dwight Jackson

About Dwight Jackson

Results-driven, high energy, innovative professional with a successful record of accomplishments in private and public organizations. • Expertise in customer satisfaction, project management, process improvement, strategic planning, vendor procurement, vendor relationship management, vendor performance management, client/partner relationship management, management reorganization, and analytical skills • Building collaborative relationships with management, clients/customers, and team members. • Excellent leadership, oral/written communication, interpersonal skills, high tolerance in stressful, fast-paced environment with emerging and multiple responsibilities. • Recognized for developing and executing innovative policies and procedures. Proven track record of increasing revenues, streamlining work flow and creating a team environment to increase productivity and efficiencies.

Experience

1. Associate Executive Director

   Urban Dreams

   Dec 2021 — Present · Des Moines, IA, US

   Responsibilities include implementing Urban Dreams policies and regulations• Assessing the workforce’s performance• Coordinating with Restorative Facilitators, Deferred Expulsion Coordinator, and OWI Instructors• Research partnerships with potential stakeholders, non-profit partners, and employee partners• Develop strategies to optimize overall operations• Set objectives, budgets, and guidelines• Work directly with Executive Director to effectively utilize resources and staff by reviewing and assessing long and short term administrative objectives

Education

• Upper Iowa University

  Bachelor's Degree, Business Administration and Management, General

  1983 — 1986

• Des Moines Area Community College

  Associate's Degree, Liberal Arts and Sciences/Liberal Studies

  1976 — 1978

• Drake University

  Master's Degree, Public Administration

  1987 — 1992