Dwayne Stover

About Dwayne Stover

25 plus years of experience related to Software Professional Services, Program Management, Support, and Customer Success. Successfully managed enterprise software implementations and projects while delivering business value and meeting resultsGlobal experience - worked and lived in Asia (Dubai), Europe (Germany), and Americas (Virginia)Strong leadership, operational, and financial skills with ability to recruit, develop, and engage high performance technical talent in a global workplaceHigh energy and excellent communicator with ability to delivery resultsBelieve my job as a Leader is to serve my team to achieve resultsSpecialties: • Technologist - Solutions• Professional Services Delivery• Customer Success - Support and Adoption• Data Analytics, KPIs, Scorecards, Business Intelligence• Consulting (technology and business)• Technical Program Management• Coaching and Developing IT Professionals• Client Relationship Management• PMP (Project Management Professional Certification)

Experience

1. VP Client Experience

   Klarivis

   Dec 2025 — Present · Roanoke, VA, US

   As the VP of Client Experience at KlariVis, I provide strategic leadership for the organization’s client‑facing operations, ensuring our banker‑built performance intelligence platform delivers exceptional value and measurable outcomes. Grounded in KlariVis’s deep culture of caring for our clients, I guide the full client lifecycle—from onboarding and implementation through long‑term adoption, renewal, and expansion—driving strong partnerships and ensuring every institution fully realizes the power of KlariVis’s platform.

Education

• Radford University

  Bachelor of Business Administration - BBA, Finance

• Roanoke College

  Economics and Management

  1985 — 1988

• Radford University

  BBA, Finance

  1988 — 1990

• Averett University

  MBA, Management

  1994 — 1996

Skills

• Earned Value Management
• Software Project Management
• Business Intelligence
• Professional Services
• Six Sigma
• Mentoring
• Certified Project Manager
• Itil Certified
• Reliability
• Oil&Gas
• Business Process Improvement
• P&L Analysis
• Mba
• Management
• Sap
• Program Management
• Change Management
• Kpi
• Strategy
• Consulting
• Information Technology
• Management Consulting
• Product Management
• Etl
• Enterprise Software
• IT Service Delivery
• Project Management
• Pmo
• Pmp
• Leadership
• IT Strategy
• Continuous Improvement
• Analytics
• Key Performance Indicators
• Strategic Planning
• Process Improvement
• Integration
• Project Portfolio Management
• Quality Assurance
• Team Leadership