Dwayne Golden

About Dwayne Golden

As a results-driven leader, I bring deep expertise in global account management, customer success, and revenue expansion. Currently serving as Area Vice President at Kaseya, I lead account management across the US and LATAM, where I\'ve scaled teams, launched new markets, and delivered sustained growth in high-pressure, high-performance environments.Over the past few years, I\'ve transformed what was once a 30-person team into a global organization of over 180 account managers, managing a $213M ARR book of business. Driving net new expansion revenue 30% per year. Primarily by optimizing cross-sell strategy, strengthening client relationships, and aligning teams with long-term product value.My role has gone far beyond standard account management. I led the launch of Kaseya\'s Colombia office, building two entirely new sales and account management teams from the ground up in under three months. I\'ve also played a central role in post-M&A product integration, leading the sales enablement and rollout of 8 newly acquired solutions. Also skilled at fostering relationships with key decision-makers, I ensure the successful execution of sales strategies and account plans. In addition to my professional experiences, I\'ve had a proven history in: Quota AchievementCustomer AcquisitionAccount ManagementStrategy DevelopmentWhether building new teams, launching new regions, or equipping teams to sell complex multi-product technical solutions, I\'m known for strategic clarity, resourceful execution, and a people-first leadership style. I believe that world-class results are driven by strong systems, well-equipped teams, and a culture that celebrates growth through accountability and transparency.

Experience

1. Area Vice President of Account Management Usa & Latam

   Kaseya

   Jul 2023 — Present · Miami, FL, US

   Spearheaded account management and strategic planning across the US and LATAM, overseeing a business unit generating $100M in annual recurring revenue (ARR). Led team building, performance improvement, and goal achievement, scaling my global account management team from 30 to 180+ professionals, adding $30M in net new expansion revenue annually. Pioneered business development and market expansion by launching a new office in Colombia with 2 new sales teams; hired and onboarded 16 account managers in just 3 months to accelerate LATAM expansion. Created and delivered a global sales enablement campaign to boost backup revenue in Q2 2025, developing scripts and training programs used by 900+ account managers.* Won our CEO\'s award for outstanding executive performance * Leading a $100M ARR Business Unit* Maintained the highest cross-sell yield per rep company-wide for 3 consecutive years * Launched company-wide sales enablement programs to help upskill our sales teams and develop new leaders.

Education

• Florida Memorial University

  Business Administration

  2006

Skills

• Management
• Sales Presentations
• Social Networking
• Social Media Marketing
• Marketing Communications
• Webinars
• Sales Management
• Email Marketing
• Spanish
• Customer Service
• Online Marketing
• Copywriting
• Affiliate Marketing
• Email Strategy
• Marketing
• Market Research
• Marketing Analytics
• Marketing Strategy
• Online Advertising
• Business Development
• Presentation Skills
• Sales
• New Business Development
• Google Analytics
• Affiliate Management
• Strategic Planning
• Project Management
• Sales Funnel Optimization
• Facebook Marketing
• Funnel Optimization
• Public Relations
• Business Strategy
• Social Media
• Microsoft Word
• Growth Hacking
• Public Speaking
• Advertising