Dwayne Williams
Head, Canada Program Management Office @Edward Jones
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WORK HISTORY
Head, Canada Program Management Office @Edward Jones
Recruited to establish and lead enterprise Planning & Enablement capabilities across the Canadian business, transforming the PMO into an integrated function connecting portfolio governance, financial oversight, and execution performance across technology and business initiatives.Designed and operationalized a comprehensive portfolio governance framework spanning intake, prioritization, and execution oversight, ensuring alignment to firm and Canada-specific priorities. Partner closely with the Canada CEO and senior leadership to drive continuous planning, 18-month roadmap alignment, and data-driven trade-off decisions.Oversee a $34M change portfolio, accountable for budget planning, forecasting, and optimization across run vs. change and capital vs. operating spend. Collaborate with Finance, Procurement, and Technology leadership to strengthen investment discipline and improve cost efficiency.Established enterprise governance forums (e.g, Portfolio Change & Investment Committee) and structured planning cadences to enhance transparency, accountability, and strategic alignment. Elevated business case rigor to ensure investments are tied to measurable outcomes.Provide executive oversight across key strategic initiatives, including digital advisory platforms, client access capabilities, and Salesforce enablement, while leading planning and execution for a major Trust & Private Wealth M&A integration.Drive adoption of agile and hybrid delivery models, introducing performance metrics and portfolio-level reporting to improve throughput, productivity, and time-to-market. Lead workforce planning and vendor management (e.g, Accenture, Apex Systems, Broadridge) to align capacity with demand.Build and lead a high-performing team, fostering a culture of accountability, continuous improvement, and delivery excellence.
EDUCATION
Seneca Polytechnic
Computer Programming and Operations
HiTech Institute
Business Analysis (CBAP/CCBA)
University of Toronto - Rotman School of Management
MBA Essentials
HiTech Institute
Project Management
CMC
Negotiating to Win
ABOUT DWAYNE WILLIAMS
A visionary leader with 25+ years of financial technology experience, adept at developing and executing strategies to optimize organizational processes, operations, and performance.Recognized for exemplary coaching abilities, motivational skills, and exceptional results through effective negotiation and influence. Proficient in efficiently identifying solutions to complex problems and driving successful business transformation initiatives.Clifton Strengths: I am at my best as a leader when I take full ownership of my commitments, recognize patterns quickly, and choose the most effective path while staying proactive. I bring the right people together, aligning diverse talents to co-create high-performing teams that deliver strong outcomes.
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