Dwayne Phaure
Entrepreneur ~ Mentor ~ Sales Consultant ~ Multi-unit Franchise Owner
- Role
- Franchise Co-owner and Member of the Fac at Stretch Zone
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Dwayne Phaure
I am a servant leader with over 24+ years of experience in logistics and ground transportation. I have a proven track record of driving operation excellence and profitability across a comprehensive multi-unit operation in a fast paced, customer centric environment. Adept at leading large results-oriented teams, implementing innovative strategies, and fostering strategic partnerships.This is achieved through my passion for training, developing, and establishing equity for all employees that fall under my leadership. Placing a strong emphasis on employee engagement and development, resulting in increased staff retention and overall performance improvements. These strong people’s skills extend to liaising with other senior leadership and collaborating with cross-functional teams on company-wide initiatives.I focus on strategies to mitigate risk, limit liability exposure, lowering costs, and maximizing profitability. My passion, dedication & motivation are truly invaluable. This has resulted in recognition for achieving exceptional results on core KPIs that include employee retention, customer service, business growth and profitability.
Experience
Franchise Co-owner and Member of the Fac
Jul 2024 — Present · Cranberry Township, PA, US
Led financial management and operational excellence for brand new franchise location, utilizing Profit and Loss statements to drive category-specific performance.• Implemented a Daily Performance Report to optimize operations and deliver consistent bottom-line growth while maintaining high customer satisfaction.• Designed and executed comprehensive business plans with actionable sales goals and targeted marketing strategies to drive revenue growth and enhance brand awareness
Education
Texas Southern University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
1998 — 2000
Paine College
Business, Management, Marketing, and Related Support Services
1996 — 1998
Skills
- Marketing
- Sales
- Customer Satisfaction
- Training
- New Business Development
- Risk Management
- Mergers & Acquisitions
- Business Strategy
- Strategy
- Direct Sales
- Recruiting
- Negotiation
- Vehicles
- Salesforce.com
- Purchasing
- Process Improvement
- Product Development
- Budgets
- Sales Process
- Strategic Planning
- Lead Generation
- Team Leadership
- Program Management
- Business Development
- Automotive
- Consulting
- Marketing Strategy
- Solution Selling
- Business Planning
- Operations Management
- Sales Operations
- Customer Retention
- Competitive Analysis
- Contract Negotiation
- Selling
- Customer Service
- Sales Management
- Profit
- Sales Presentations
- Fleet Management
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