Dwayne Crawford
Senior Manager, Merchant Risk @GreenSky®
Atlanta, GA, US
EMAILS
d••••••••@greensky.com
MOBILE NUMBERS
+12•••••••45
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WORK HISTORY
May 2023 — Present
Senior Manager, Merchant Risk @GreenSky®
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Atlanta, GA, US
EDUCATION
2019 — 2022
Strayer University
Associate of Arts - AA
2022 — 2023
Strayer University
Bachelor of Business Administration - BBA
SKILLS
Customer RetentionCustomer ServiceTrainingCustomer SatisfactionIexTeam ManagementVendor ManagementChange ManagementBusiness Process Outsourcing (Bpo)Microsoft OfficeCall CentersReal Time MonitoringIex Total ViewTeam LeadershipLeadershipProgram ManagementWorkforce ManagementCustomer Relationship Management (Crm)Public SpeakingProcess ImprovementCustomer ExperienceTransition ManagementOutsourcingProject ManagementManagementTeam BuildingCoachingContact CentersBusiness Process ImprovementOperations ManagementAttritionStrategic PlanningBpoPerformance ManagementCrmEmployee Training
ABOUT DWAYNE CRAWFORD
As a recipient of the J.D. Power award and a seasoned professional with almost two…
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