Dwarkilal Patidar

About Dwarkilal Patidar

I help organizations get the most out of ServiceNow by designing solutions that make work simpler, faster, and more connected.With 8 years of experience and 7 certifications — including 5x Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA) — I’ve worked across ITSM, CSM, and custom app development to bridge the gap between internal efficiency and great customer experiences. I enjoy building apps that solve unique business challenges and creating integrations that keep data flowing smoothly across systems.What I’m most proud of is leading teams to deliver scalable solutions that not only meet technical goals but also make a real difference for the people using them. Whether it’s reducing resolution times, improving adoption, or enabling mobile service teams, I focus on outcomes that matter.If you’re looking for someone who combines technical depth with a collaborative mindset, I’d be happy to connect.

Experience

1. Specialist - Package Implementation Servicenow

   LTIMindtree

   Feb 2026 — Present · Indore, IN

Education

• Rajiv Gandhi Prodhyogiki vishavidhyalya

  B.E./B. Tech, Computer Science Engineering

  2012 — 2016

Skills

• Public Speaking
• C++
• Javascript
• Html
• Customer Service
• C
• Microsoft Office
• Sql
• English
• Microsoft Excel
• Powerpoint
• Research
• Management
• Microsoft Word
• Team Leadership
• Java
• Leadership
• Windows
• Strategic Planning