Dwain Kester
Director of Operations @Platinum Ford
Plano, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2023 — Present
Director of Operations @Platinum Ford
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Terrell, TX, US
In my role as Director of Operations at Platinum Ford in Terrell, Texas, I am responsible for team member training and development, creating new processes and the enforcement of current processes, and enhancing the guest experience, and resolving guest concerns. I also play a key role in the hiring and training of new team members, ensuring a strong and capable workforce.
EDUCATION
1985 — 1988
Southern Illinois University, Carbondale
Bachelor of Science - BS
1998 — 2001
Chapman University
Master of Arts (M.A.)
SKILLS
Strategic PlanningTeam BuildingBusiness DevelopmentLeadershipCustomer RetentionTeam LeadershipCustomer ServiceSales ManagementSalesCustomer SatisfactionNew Business DevelopmentNegotiationCustomer Experience
ABOUT DWAIN KESTER
With over two decades of experience as an automotive performance and leadership…
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