Dwain Heater
Sr Manager, Program Management @Lennox
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WORK HISTORY
Sr Manager, Program Management @Lennox
Richardson, TX, US
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.• Partners with management and business leaders to create the program scope, objectives and risk assessment.• Manages and facilitates execution and operating mechanisms coordinated with business cadence.• Manages program kick-off, cross-functional core team meetings, complexity assessment, scope/change management, risk management, integrated program planning/execution, and communication. Applies the Decision Point (tollgate process) to execute projects where needed.• Works closely with product marketing to finalize and document customer and product requirements.• Directs and coordinates activities of the core cross-functional team to ensure that the project progresses on schedule and within budget while meeting established system requirements.• Confers with project team leaders to develop plans and to assign duties, responsibilities, and scope of authority.• Prepares and or facilitates development of program objectives, milestones, meeting minutes, risk assessment meetings, escalation meetings, design reviews, and design changes.• Process improvement initiatives related to New Product Development (NPD) or Cost Reduction processes.• Works with sourcing, engineering, manufacturing, supplier development engineers (SDE), and external partners (suppliers/vendors) with project execution.
EDUCATION
University of Central Florida
BSME, Mechanical Engineering
SKILLS
ABOUT DWAIN HEATER
Program Management professional with extensive experience in Sales, Finance and Engineering. Detailed and results oriented individual working with Fortune 500 companies. Highly skilled in HVAC, telecommunication market including Optical, xDSL, DC Power and CO/OSP. Able to manage multiple programs simultaneously in a fast-paced environment, providing revenue generating streams.• Product Planning and Portfolio Management• Program/Project Management Professional Services• Professional Services• SAP, Salesforce, Agile ERP• Business Development and Analyst• Budget Preparation, P&L Management and Forecast• Certified Project Management Professional (PMP)• Telecommunications Sales and Engineering • Vendor Selection & Management• Excellent Customer Interaction & Presentation• Technical Writing & Marketing
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