Dwaipayan Goswami
B.Com (Hons) in Accounting & Finance | PGDM in Finance & Marketing | Wealth Management Intern at Bajaj Capital | 5+ Years of Experience in Accounts and Customer Support | Senior Customer Support Representative
- Role
- Sr Csr at Advantmed
- Location
- Gandhinagar, IN
- LinkedIn followers
- 500 followers
About Dwaipayan Goswami
Dynamic and detail-oriented professional with over 5 years of experience in Customer Support and Accounts. Adept at managing customer relationships, resolving complex queries, and streamlining operations to enhance customer satisfaction. Possess strong analytical skills, financial knowledge, and proficiency in managing diverse client portfolios. Experienced in wealth management from an internship at Bajaj Capital. Holds a B.Com (Hons) in Accounting & Finance and PGDM in Finance & Marketing. Looking for roles in Customer Support, Accounts, banking sector, or related domains where I can leverage my expertise to add value to the organization
Experience
Sr Csr
Nov 2021 — Present
As a Senior Customer Support Representative at Advantmed, I manage customer relationships, address complex queries, and drive operational improvements to enhance customer satisfaction. With overall 5 years of experience in customer support and accounts, I bring a strong analytical approach and a commitment to resolving issues efficiently, ensuring clients/businesses receive the best possible service. My expertise in customer support enables to streamline processes and maintain high-quality service standards.
Education
University of Calcutta
Bachelor of Commerce - BCom, Accounting and Finance Honours
Aditya Academy Secondary School
High School Diploma, Business/Commerce, General
Karnavati University
Postgraduate Degree, Major - Finance, Minor - Marketing
2020 — 2022
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