Daniel Wallace
Head of Product @Social Value Portal
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WORK HISTORY
Head of Product @Social Value Portal
London, GB
As Head of Product, I own and lead the end-to-end product strategy, vision and execution. I play a critical role in shaping the future of the business, ensuring our product portfolio delivers measurable customer outcomes, supports commercial growth and advances our mission. Social Value Portal is the UK\'s market leader in social value measurement and reporting and we are currently scaling globally. We are on a mission to deliver £100bn in social value, helping people, places and the planet to thrive. Our platform equips organisations across the public, private and voluntary sectors with intuitive, collaborative tools to measure and maximise social value.Key Responsibilities & Leadership Initiatives- Strategic Direction: I act as a key functional leader, partnering closely with the executive leadership team to shape overall company strategy- Roadmap Ownership: I translate business objectives into a coherent, outcome-led product strategy and multi-year roadmap- Team Building: I build, lead and develop a high-performing product team, including Product Managers and Product Owners- Product Discovery: Operating as a hands-on player-manager, I personally drive product discovery activities, including problem framing, customer research and hypothesis testing- Performance Tracking: I define and own product success metrics, including OKRs and KPIs, to ensure alignment with company objectives- AI Innovation: I champion and practically apply AI within the product itself and within product management workflows to improve efficiency, insight and outcomes- Agile Execution: I ensure consistent, high-quality delivery through the pragmatic application of agile practices, balancing speed, quality and learning.
EDUCATION
AIPMM Certified Product Manager
AIPMM Certified Product Manager
Scrum Alliance
Certified Scrum Master, Agile
ISEB BA Diploma
BCS International Diploma in Business Analysis
Lewisham College
C&G Level 2 Diploma for IT Practitioners (ICT systems support)
Hillsyde Sixth Form
C&G Providing Business Services: Intermediate Level
ABOUT DANIEL WALLACE
I\'m passionate about solving problems that genuinely make people\'s lives easier, both at work and at home. Technology should give us back our time to focus on what matters: creating, connecting and living fully. As a Product Leader with 15+ years in B2B SaaS and hardware, I\'ve been fortunate to work with some incredible teams at beloved brands like Just Eat and Marks & Spencer. What drives me isn\'t just building products, it\'s building the kind of collaborative, empowered teams that create products users actually love. My career highlights include leading Just Eat\'s B2B platform globalisation and spearheading the identification, evaluation and delivery of the Orderpad hardware device across their entire global restaurant estate. At M&S, I was integral to the largest-ever store systems upgrade across 500+ locations and most recently, I pivoted a SaaS startup from rapid growth through to successful acquisition by TTM Healthcare. Throughout these roles, and through consultancy, I\'ve delivered AI solutions that dramatically improved operational efficiency, reduced processing times and enhanced customer satisfaction, freeing up real people to focus on meaningful work instead of admin. What truly energises me is developing empowered, collaborative product teams within a strong learning culture. I believe the best products come from teams that feel safe to experiment, learn from failure (the real failure is the failure to learn) and challenge each other\'s thinking. I\'ve built frameworks for continuous discovery, implemented competency development programs and created environments where diverse perspectives thrive, because great products are built by great teams, not individuals. Whether I\'m mentoring product teams, navigating complex stakeholder relationships or implementing operational frameworks, my goal remains the same: create products that solve real problems while building teams that can sustain that impact. My expertise spans product strategy, team development, AI integration, marketplace platforms and full lifecycle management from 0-to-1 through scale and beyond. After a rewarding career break and some fascinating project work with SMEs and scale-ups, I\'m now focused on securing the right permanent role. I\'m open to Product leadership opportunities, Head of Product, Product Director or CPO roles, where I can continue building products and teams that make a real difference.
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