Dusty Alfaro

Change Manager @Blackbaud

Scottsdale, AZ, US

Blackbaud (NASDAQ:BLKB) is a cloud computing provider that serves the social good communities. Its products focus on fundraising, website management, CRM, financial management, ticketing, and education administration.Member of remote, global team responsible for change management across co-located and cloud data centers. Responsible for processing changes using an ITIL based method to ensure all software and hardware deployments are reviewed, approved, validated and service impacts are minimized. Coordinate across teams to ensure process alignment, tooling requirements definition, and governance practices are followed.

University of San Francisco

Bachelor of Science (B.S.)

Diablo Valley College

Associate of Arts