Dustin Zabokrtsky
Business leader | Healthcare Operations | Strategy | Organizational & Service Line Performance
- Role
- Regional Service Line Administrator - Cardiology, Ct Surgery, Pulmonary & Digestive Health at AdventHealth
- Location
- Monticello, FL, US
- LinkedIn followers
- 500 followers
About Dustin Zabokrtsky
As a healthcare executive with over 25 years of industry experience and a decade as a…
Experience
Regional Service Line Administrator - Cardiology, Ct Surgery, Pulmonary & Digestive Health
Dec 2023 — Present
Partner with Southwest Region hospitals\' and medical group leadership to optimize service line ecosystems, drive growth, enhance physician engagement, improve patient access and experience, and achieve improvements in quality performance metrics:• Manage joint venture agreements and service line development, overseeing physician management & performance improvement agreements, medical director contracts, hours, and incentive distributions.• Lead governance & subcommittees across service lines (CT surgery, CV, Pulmonary, EP/Cath, CHF, Chest Pain, Cardiac Rehab, Non-Invasive Diagnostics, Digestive Health) to enhance clinic integration, operational efficiency, quality, patient throughput, accreditations, and compliance. o Engage clinical and ancillary teams, and medical group stakeholders to improve workflows and patient pathways, implement process improvements, and ensure compliance with healthcare regulations, including Joint Commission standards. o Established and monitor KPI scorecards, focusing on quality, growth, and patient satisfaction metrics and access, while developing interventions to improve testing and procedural scheduling, wait times, and patient navigation.• Drove fiscal planning for operational and capital budgeting and developed financial models for strategic program development (structural heart, PFA, & LAAC). • Implemented operational plans to reduce CHF & COPD readmissions, engage teams, build infrastructure, start clinics, and standardize processes.• Collaborated with presidents, CMOs, CNOs, and clinical dyad partners on 3-year plans for growth, excellence, and KPI targets.• Optimized clinic templates/schedules for specialty and post-acute care.• Developed phased plans for physician recruitment, cath/EP lab capacity, SL programs, capital investments, and ASC growth.• Led CV/CT expansion, doubling EP/interventional/diagnostic cath cases and achieving 200%+ surgical growth, raising market share from 29% to 34.6%.
Education
Bellevue University
Master of Business Administration - MBA
Campbell University
BS
Webster University
MA
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