Dustin Telford

WORK HISTORY

EDUCATION

SKILLS

ABOUT DUSTIN TELFORD

I help healthcare organizations improve patient safety, operational performance, and financial stewardship through smarter healthcare technology leadership.With nearly three decades of experience across hospitals, multi-site systems, consulting, and service organizations, I bridge frontline realities with executive priorities to deliver practical results that last.I believe the best leaders create outcomes while helping others grow, succeed, and do meaningful work. My leadership style is grounded in service, accountability, empathy, clear communication, and building trust through consistent execution.My experience spans Healthcare Technology Management (HTM), clinical engineering, biomedical service, imaging support, operational leadership, and strategic advisory roles. I have led initiatives involving capital planning, lifecycle strategy, service delivery optimization, regulatory readiness, quality systems, cybersecurity risk reduction, and process improvement.Areas where I create value include:• Building and leading high-performing teams• Strengthening service culture and accountability• Translating technical complexity into executive decisions• Improving operational performance and KPIs• Capital equipment planning and replacement strategy• Optimizing vendors, contracts, and resource alignment• Advancing medical device cybersecurity readiness• Supporting accreditation, compliance, and risk reduction• Coaching future leaders and developing talent• Aligning technology decisions with patient care goalsI am known for being approachable, practical, and able to connect with people from the shop floor to the boardroom. I value humility, sound judgment, collaboration, and keeping perspective while solving serious challenges.I am passionate about helping elevate the HTM profession and supporting the people who keep healthcare technology safe, reliable, and ready for care. I also value opportunities to speak, teach, mentor, and contribute ideas that strengthen healthcare organizations and the professionals who serve them.Professional note: Views expressed are my own and shared in a personal capacity. They do not necessarily reflect the views of any employer, client, association, volunteer group, or organization with which I am affiliated.