Dustin Livero
Leader, Customer Experience at Cisco
- Role
- Leader, Customer Experience at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Dustin Livero
20+ years’ experience in Service Delivery, Customer Engagement and Technical Operations…
Experience
Leader, Customer Experience
May 2020 — Present · Bengaluru, IN
Education
Bangalore University
Bachelor's degree
1998 — 2001
Cisco Learning Academy
Experienced Leader Program (ELP)
2019 — 2019
Dale Carnegie Training
Dale Carnegie Management programme
2018
(ISEB) Information Systems Examination Board
ITIL Foundation certified
Benchmark Six Sigma
Six Sigma Green Belt certified
Skills
- Unified Communications
- Ucaas
- Application Lifecycle Management
- IT Service Management
- Account Management
- Change Management
- Risk Management
- Team Management
- Business Process Improvement
- Data Center
- Requirements Analysis
- Implementation Methodology
- Cloud Computing
- Collaboration
- Leadership
- Service Delivery
- Crm
- Itil
- Business Analysis
- Program Management
- IT Operations
- IT Infrastructure Management
- Customer Relationship Management (Crm)
- Business Process
- Cloud Computing Iaas
- Vendor Management
- Ccaas
- IT Outsourcing
- IT Strategy
- Business Development
- Customer Service
- Management
- Project Delivery
- Hosted Collaboration Solution (Hcs)
- Information Technology
- Telecommunications
- Analysis
- Strategic Planning
- Project Management
- Project Planning
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