Dustin Yeates
Senior Director - IT Service Management & Application Support @Experian
Kansas City, MO, US
EMAILS
d••••••••@experian.com
MOBILE NUMBERS
+14•••••••81
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WORK HISTORY
Nov 2024 — Present
Senior Director - IT Service Management & Application Support @Experian
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Kansas City, MO, US
EDUCATION
1995 — 1996
Brigham Young University - Idaho
AA
1993 — 1995
Liberty High School
Diploma, Diploma
2005 — 2007
Baker University
MBA
1999 — 2000
Brigham Young University
BA, History
SKILLS
IT Service ManagementChange ManagementDocumentationBankingItil PractionerIT ManagementBusiness Process ImprovementData CenterSoftware DocumentationSdlcCloud ComputingPmoProblem ManagementPmpLeadershipProcess ImprovementIntegrationSoftware Project ManagementTrainingService DeliveryProcess EngineeringItilBusiness AnalysisProgram ManagementIT OperationsBusiness ProcessIncident ManagementVendor ManagementIT StrategyCall CentersManagementProject DeliveryBusiness IntelligenceResource ManagementSlaInformation TechnologySoftware DevelopmentAnalysisSystem AdministrationEnterprise Software
ABOUT DUSTIN YEATES
ITIL v4 Managing Professional, ITIL v3 Expert, PMPSenior Director of ITSM & Application Support for Experian Consumer Services. Elevating our service delivery through great people, process, and technology!
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