Dustin Werner

About Dustin Werner

As a results-driven CRM and digital marketing leader, I specialize in transforming data into actionable insights that drive customer engagement and business growth. Currently serving as the Senior Manager of CRM at Frontdoor, Inc, I leverage a strong foundation in email marketing, customer lifecycle strategy, and cross-functional project management to deliver high-impact campaigns.My experience spans marketing, technology, customer service, and project management — a combination that enables me to solve complex problems, streamline processes, and make data more accessible for teams. I’m passionate about identifying inefficiencies, developing scalable solutions, and creating seamless customer experiences that not only enhance retention but also improve brand perception.I excel at balancing strategic planning with hands-on execution, ensuring that each initiative is both measurable and meaningful. Known for fostering collaboration, I enjoy mentoring teams and empowering them to achieve their full potential while continuously refining CRM strategies to adapt to evolving customer needs.I\'m always eager to connect with fellow professionals who share a passion for innovative CRM strategies and customer-centric marketing.

Experience

1. Sr Manager, Crm

   Frontdoor, Inc.

   Oct 2024 — Present

Education

• University of Cincinnati

  Associate of Arts (AA)

Skills

• Microsoft Office
• Microsoft Word
• Html5
• Leadership
• Process Improvement
• Marketing
• Training
• Batch Processing
• Css
• Batch Records
• Basic Html
• Customer Service
• Management
• Team Building
• Javascript
• Continuous Improvement
• Jquery
• Production Management
• Data Analysis
• Cross-Functional Team Leadership
• Powerpoint
• Microsoft Excel
• Sql
• Manufacturing