Dustin Scott
Customer Success & Technical Account Leader | Driving Retention, Growth & Scalable Success Frameworks | Ex Tracxn | Salesforce | Planhat | Prince 2 | AWS | PMP | Lean Six Sigma White, Yellow Belt
- Role
- Lead Techinical Account Manager at Cognizant
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Dustin Scott
With over a decade of experience spanning SaaS, HR Tech, and IT services, I specialize in Client Relationship Management, Customer Success, and Project Delivery. I have led cross-functional teams and managed diverse client portfolios, consistently achieving higher adoption, reduced churn, and revenue growth. My strength lies in transforming at-risk clients into long-term advocates by combining strategic planning, proactive communication, and tailored success frameworks that align with business goals. I have also partnered with startups to design and implement customer success processes from the ground up, ensuring scalable onboarding, engagement, and retention models. In addition to my client success expertise, I bring technical proficiency in AWS, having supported companies in setting up EC2 environments for digital transformation and online scalability. Currently advancing my PMP certification, I leverage proven program management practices to deliver projects with precision, governance, and measurable impact. I thrive at the intersection of strategy, client engagement, and execution, helping businesses move from vision to outcomes while fostering lasting client relationships.
Experience
Lead Techinical Account Manager
Jul 2025 — Present · Hyderabad, IN
Education
National Institute of Information Technology
Bachelor of Science
2014 — 2017
Kuvempu University
B.Sc (I.T)
2014 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.