Dustin Mabbitt

About Dustin Mabbitt

Dynamic and results-oriented multi-unit leader with extensive experience in retail and…

Experience

1. District General Manager

   H&R Block

   Jan 2026 — Present · AR, US

   Operational Leadership & Business Growth • Oversee daily operations of multiple H&R Block offices to ensure they are running efficiently and effectively. • Visit offices regularly to drive operational excellence and business continuity. • Establish and maintain strategic sales plans and prioritize district initiatives for growth. • Accelerate revenue growth through business planning, marketing strategies, and identifying opportunities. • Monitor and analyze performance data to identify areas for improvement and implement corrective actions.People Management & Development • Lead, mentor, train, and support branch managers and office associates to meet performance and service expectations. • Recruit, hire, and onboard office leaders and seasonal talent. • Manage labor and staffing to optimize productivity and profitability. • Provide performance feedback, coaching, and professional development to field personnel. • Foster a positive and inclusive culture that values critical thinking, engagement, and customer focus. Financial & Compliance • Prepare and manage district-level budgets, control expenses, and drive revenue targets. • Ensure compliance with company policies, tax regulations, and IRS e-file suitability requirements. Client Experience & Community Engagement • Promote consistent and high-quality client service across all offices. • Represent H&R Block in the community and build relationships with local partners.

Education

• University of Central Arkansas

  Associate's degree

  2001 — 2003

Skills

• Insurance
• Softlines
• Supermarkets
• Train Employees
• Team Leadership
• Sales Management
• Staff Building
• Private Brands
• Asset Protection
• Building Leadership Teams
• Customer Service
• Retail Sales
• Shrinkage
• Networking
• Microsoft Office
• Sales
• Big Box
• Staffing Development
• Hardlines
• Development Coaching
• Associate Development
• Loss Prevention
• Merchandising
• Time Management
• Microsoft Excel
• Retail
• Associate Engagement
• Marketing
• Training
• Customer Satisfaction
• Employee Training
• Managing Managers
• Inventory Management
• Planograms
• Shrink Management
• Staff Assessment
• Staff Appraisal
• Management
• Team Building
• Housewares