Dustin Gardner

Senior Project Manager @Questionlab Inc

Informed and instructed market research firms regarding the development of surveys for the on-line environment. Made regular client visits to largest clients to strategize operational excellence and client-driven market research plans.• Managed an international team including two ‘lead project managers.’ Acted as primary liaison & escalation point between the client / company, overseeing the delivery • Led an international team of survey design engineers through programming, testing & launch of full-service on-line market research surveys. • Spearheaded and launched a first-ever peer-to-peer meeting among Project Directors which focused on best practices, customer satisfaction and operational excellence.