Dustin Davis

About Dustin Davis

I am passionate about continuous improvement, client satisfaction and helping those around me be the best they can be.My strengths include:Ability to forge strong relationships with colleagues, customers and vendorsProven ability to lead teams of up to 8 direct reportsTaking complex information and communicating it simplyManaging multiple functions/projects to bring order to chaosComing out of college I held sales roles for the first seven years of my career. I was able to be effective, building relationships over the phone and in-person as a stockbroker, loan officer, and admissions advisor, but it was never a passion. I value the skills I learned during those years but decided to get an MBA and started looking for something more personally fulfilling.When I began working at Evanta and interviewing C-level executives from Fortune companies, I started to thrive. I loved absorbing hours of conversation and distilling it into themes to build conferences around. I was also assigned progressively larger vendor accounts like Sprint, EMC and Dell to collaboratively maximize their ROI. I took on a team of content managers and spent 5 years establishing processes and coaching others to be successful.I switched to a smaller company with a mission to standardize their approach and bring enterprise level processes to a boutique consulting firm to help accelerate growth. My role has expanded into operations where I am involved in all aspects of our business including finance, vendor sourcing and management, hiring, HR policy and sales strategy. As part of my commitment to continuous learning I completed a project management certificate.

Experience

1. Director of Client Services and Operations

   Dynamic Results Llc

   Apr 2019 — Present · Portland, OR, US

   I am responsible for designing an impactful client experience and ensuring that our internal team has the technology, processes, and training needed to accomplish our desired customer outcomes. Operations-Manage Independent Contractors-Manage vendor selection, negotiation and relationship -Hiring and onboarding team members-Approving payroll-Resource Planning-Project management-Strategic ThinkingClient Services-Collaborate with Sales to create scope proposals based on client needs-Establish relationships with CXOs and their teams, from initial scope conversations to planning, to execution, to feedback-Create reports on client engagement and utilization for online training platform, coaching and consulting services-Create executive communication plans-Lead a team to support our clients and consultants-Subject matter expert on Workboard OKR software (client and internal trainings)

Education

• American InterContinental University

  MBA, Human Resources

  2008 — 2009

• University of Oregon

  BA, Journalism

  1998 — 2003

Skills

• Staff Development
• Leadership Development
• Jokes
• Program Management
• Vegetarian Cooking
• Coaching
• Event Management
• Talent Management
• Management
• Training
• Motivational Speaking
• Interviewing Skills
• Public Relations
• Marketing
• Fundraising
• Speaker Management
• Negotiation
• Event Planning
• Leadership
• Business Writing
• Sales
• Animal Husbandry
• Editing