Dusten Shine
HealthTech Operations Leader | Growing Revenue through Strategic Innovation & Operational Excellence
- Role
- Senior Market Manager, Gwp at Philips
- Location
- Murfreesboro, TN, US
- LinkedIn followers
- 500 followers
About Dusten Shine
Hey, I\'m Dusten, a results-driven operations and ERP transformation leader with 10+ years of experience across healthcare tech, wholesale distribution, and retail industries. I specialize in driving operational excellence, fostering innovation, and leading cross-functional teams to deliver measurable business improvements. My expertise spans process optimization, AI/ML deployment, Lean Six Sigma methodologies, and supply chain management. I am passionate about leveraging technology to enhance productivity and deliver customer-centric solutions.With a proven track record in managing high-revenue operations and reducing backlog, I have successfully implemented digital solutions to optimize order management, streamline workflows, and reduce costs. My experience in both operational leadership and technology implementation positions me to drive sustainable business transformation and accelerate continuous improvement in any tech-driven environment.I thrive in roles that allow me to collaborate with diverse teams, navigate complex problems, and deliver impactful outcomes. I\'m currently seeking new opportunities to contribute my skills in operational excellence and innovation to a forward-thinking organization.Results I Deliver: I exceed expectations and organization targets. I have a track record of increasing revenue, boosting operating margin, cutting operational costs, and implementing process efficiencies for global Fortune 300 companies looking to build new business and achieve profitable growth. Used lean methodologies to reduce $75M in outstanding orders to invoice backlogs, streamline processes with the help of AI/ML to increase efficiency by 25%, implemented new SAP standards without any adverse impact to daily operations. I empower people to achieve beyond what they think is possible. At the core of my philosophy is being a leader that, no matter the challenge, believes people can overcome adversity and accomplish anything they set their mind to. My ability to empathize while still maintaining high levels of excellence through accountability results in organizational achievement.
Experience
Senior Market Manager, Gwp
Jun 2025 — Present · Nashville, TN, US
Market owner for commercial and quote-to-cash capabilities supporting a $185M+ portfolio across five product lines. Act as the primary liaison between Sales, Commercial Operations, and enabling technology teams to ensure scalable, compliant, and high-performing quote to cash experiences.* Accountable for end-to-end quote-to-cash execution quality, serving as the escalation point to ensure accurate handoffs from quote to order, invoicing, and revenue recognition.* Partner with Sales, RevOps, Finance, and Legal stakeholders to prioritize feature enhancements that improve margin performance, deal velocity, and scalability.* ERP Lead for process enhancements/improvements, IDOC monitoring, Master Data governance.* Validate delivered functionality through functional testing and business acceptance prior to release.
Education
Bowling Green State University Graduate College
Master of Business Administration - MBA, Business Administration and Management, General
Bowling Green State University
Bachelor’s Degree, Supply Chain
2012 — 2013
Owens Community College
Associate of Science (A.S.), Pre-Business Administration
2009 — 2011
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