Dushyant Gulyani

Senior Analyst @TELUS Digital

New Delhi, IN
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WORK HISTORY

May 2023 — Present

Senior Analyst @TELUS Digital

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Gurugram, IN

Engagement & Relationship Building: Proactively engaged with a diverse customer base, identifying unique requirements to deliver comprehensive home solutions that elevate connectivity and satisfaction.• Personalized Service Delivery: Delivered tailored consultations to optimize the use of telecommunications services, addressing diverse needs with a focus on enhancing overall service value.• Operational Excellence: Efficiently managed complex operational processes, ensuring seamless service activation, timely issue resolution, and an exceptional experience.• Strategic Growth Initiatives: Drove strategic initiatives to promote new service offerings, fostering positive engagement and exceeding expectations.

EDUCATION

2013 — 2016

Sikkim Manipal University - Distance Education

Bachelor's

2020 — 2023

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

PGDBM

ABOUT DUSHYANT GULYANI

Driven by a passion for business growth, I thrive in dynamic environments focused on exceeding performance targets and enhancing client satisfaction. I am committed to building enduring relationships that extend beyond transactions, ensuring a solid foundation for ongoing success. I excel in crafting and implementing effective strategies consistently delivering outstanding results, significantly boosting revenue and client loyalty. My ability to foster connections enables me to identify new opportunities that align with organizational objectives. With strong communication skills, I adeptly understand client needs, promptly address concerns, and ensure seamless integration of our solutions. My capacity to manage financial processes while maintaining positive client interactions contributes to achieving organizational goals. Dedicated to excellence and collaboration, I leverage data-driven insights to guide strategic decisions and optimize outcomes. As I navigate the evolving landscape of client engagement, I am eager to forge new connections, explore fresh opportunities, and support the continued growth of the organization.

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Dushyant Gulyani — Senior Analyst at TELUS Digital in New Delhi, IN | Unifers