Durvesh Khatale
Linux | Windows | Web Hosting | DC Operations | VMware | SERVING NOTICE PERIOD (LWD 1 AUG 2025)
- Role
- Technical Support Engineer at Aress Software
- Location
- Nashik, IN
- LinkedIn followers
- 500 followers
About Durvesh Khatale
Highly skilled and detail-oriented L2 Administrator with extensive experience in web…
Experience
Technical Support Engineer
Dec 2021 — Present · Nashik, IN
L2 AdministratorWeb Hosting Support: Provided technical support for web hosting platforms including cPanel/WHM, Plesk, ensuring smooth website management and resolving hosting-related issues for clients.Server Provisioning & Configuration: Proficiently provisioned servers with various operating systems including Linux, Windows, ESXi, and Proxmox, ensuring systems were configured for optimal performance.Firmware & BIOS Upgrades: Performed BIOS and firmware upgrades to ensure hardware and software compatibility, as well as enhanced system stability and security.Network Collaboration: Worked with network teams on subnetting, switch port configuration, and VLAN management, ensuring efficient and secure networking across systems.Virtualization: Managed and configured virtual environments using Virtulizor, OnApp, Hyper-V, and VMware ESXi. Assisted in VM creation, deployment, and ongoing administration.Data Center Operations: Participated in physical data center migrations, ensuring minimal downtime and smooth transitions between locations.System Monitoring: Utilized tools such as Zabbix, Observium, LibreNMS, and UptimeRobot to monitor system performance, server health, and uptime, ensuring optimal performance.Backup & Disaster Recovery: Managed backup systems like R1Soft, Acronis, Veeam, and JetBackup to ensure data protection and disaster recovery readiness.Incident Management: Handled incident tickets and resolved client-reported issues using ticketing systems like Freshworks, Jira, and SupportPal.Client Support & Troubleshooting: Provided direct technical support and troubleshooting for clients, ensuring a high level of customer satisfaction.
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