Durgesh Ch

Business Analyst Testing Coordinator @Efficiencyone

Halifax, NS, CA

Assisting in the development of acceptance criteria consistent with user requirement\'s definition of done.• Interacting with client directly and Preparing notes as per the client requirement.• Giving Demo about the project to the clients and taking the inputs of the clients where necessary changes to be made.• Writing functional test cases and expected outcomes in support of each Acceptance Criteria.• Writing full end-to-end scripts to be used in User Acceptance Testing.• Following up with those responsible for executing test cases to ensure timely completion and resolution.• Acting as a liaison between testers and CIS Core Team to facilitate resolution of failed test cases.• Maintaining test case/bug tracker roll-ups/dashboard in MS Excel.• Updating user documentation as required, consistent with new processes and steps arising from the testing process.• Creating activity diagrams and business process flow diagrams using MS Visio.• Preparing Business requirement documents, User requirement documents and Functional requirement Documents.• Assisting in the development of superusers and supporting superusers in end-user training.• Providing administrative support as required (schedule and attend project meetings).• Experience working with Salesforce and ERP.• Understanding of Apex classes and Triggers.• Truncated the unwanted data in salesforce.• Good knowledge in performing Salesforce Administrative Tasks like Organization Setup, User Management,• Activity Management, Collaboration, Analytics, Process Automation by Creating/Customizing objects/fields/tabs,• Users, Profiles, Permission Sets, Roles, Groups, Queues, Page Layouts, Record Types, Workflow/Validation rules,• Approvals, and Process Builder.• Involved in Custom Integration of Outbound Messages, Reports, Custom Objects and Tabs, Email Services,• Security Controls, Package & Custom Application, Sandbox data loading.• Used Sandbox for testing the webpage and application.

Dalhousie University

Master's degree