Durgaa Nagula
Vice President - Service Delivery @ DataTracks | Driving Operational Excellence in KPO | Data-Driven Leader | Automation Advocate | Eager to Master AI-Driven Processes | Six Sigma & PMP Certified | CXO Incubator 2024
- Role
- Vice President - Service Delivery at Datatracks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Durgaa Nagula
With over 20+ years of experience in the Research & Analytics domain, I am a subject…
Experience
Vice President - Service Delivery
Jun 2016 — Present · Chennai, IN
As a pivotal member of the executive team, I oversaw 90% of the company\'s revenues and guided strategic initiatives aimed at driving growth and operational efficiency. Achieved 20% revenue growth, enhanced profitability by 15%. Secured a 30% cost reduction through process excellence. Streamlined recruitment processes with HR collaboration. Implemented skill set mapping for continuous talent development. Deployed automated time and job management system.
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