Durga Prasanth e

About Durga Prasanth e

I’m a GenAI / AI Architect, Enterprise Architect and Mobile Architect with 15+ years of experience designing and scaling digital platforms across telecom, banking, retail, travel, and enterprise ecosystems. My journey has evolved from hands-on mobile engineering into leading enterprise architecture, AI adoption, identity modernisation, and large-scale platform transformation initiatives for global organisations.Over the years, I’ve helped organisations design and deliver:* AI-enabled customer engagement platforms and intelligent integration ecosystems* Enterprise-scale identity and authentication transformation programs* Digital banking platforms and mobile-only bank architectures* Cross-platform mobile solutions supported by scalable microservices backends* Secure, API-driven and event-based integration architectures built for scaleWhat differentiates me is the ability to combine deep engineering experience with enterprise-level architectural thinking. I work comfortably across strategy and execution, translating business vision into scalable platforms while ensuring solutions are practical, secure, and future-ready.Today, my focus is on helping organisations move toward AI-ready architectures, intelligent automation, data-driven customer experiences, and resilient digital ecosystems that can scale with evolving business needs.What I Bring:* Enterprise & Solution Architecture Leadership* AI Adoption Strategy and GenAI Platform Enablement* Identity, Security and Digital Trust Architecture* Mobile and Digital Experience Platform Transformation* API Ecosystems, Event-Driven Architecture and Cloud Platforms* Stakeholder Leadership across Business, Product and Engineering* RFP Solutioning, Pre-Sales Architecture & Client Engagement StrategyI hold industry-recognised certifications including the Professional Machine Learning Engineer certification and Microsoft Certified: Azure Data Engineer Associate, which strengthen my focus on designing enterprise platforms that are data-driven, cloud-aligned, and AI-enabled.I also actively contribute to RFPs, solution shaping, and pre-sales architecture, working with sales, business, and delivery teams to define winning technical strategies, solution approaches, effort models, and transformation roadmaps for new clients and strategic engagements.

Experience

1. Enterprise Architect, British Telecom (Bt Group)

   Tech Mahindra

   May 2024 — Present · Bengaluru, IN

   Led end-to-end enterprise and AI-enabled solution architecture for large digital transformation initiatives at British Telecom, spanning mobile platforms, identity systems, and customer engagement ecosystems.• Architected integration of Sprinklr AI into enterprise channels, enabling omnichannel engagement and real-time Click-to-Call via WebRTC, RAG based, improving customer support responsiveness.• Designed enterprise notification architecture orchestrating push across distributed backend systems using scalable event-driven and API-led integration patterns.• Played a key architecture role in migration to a strategic IDaaS platform, defining secure authentication journeys, token management for BT Business App.• Defined target architecture for a new cross-platform mobile app built on Flutter, including API gateway integration, security layers, observability, and CI/CD alignment.• Produced enterprise-level artefacts including HLDs, logical AI integration layers, domain interaction models, security architecture, and integration blueprints aligned to cloud and data platform strategy.• Acted as cross-domain architecture authority ensuring solutions were aligned to enterprise reference architecture, AI adoption roadmap, cloud governance, and non-functional requirements including scalability.

Education

• Nalanda Jn College

  PUC, Maths, Physics and Chemistry

  2003 — 2005

• Andhra University

  Bachelor of Engineering - BE, Electrical and Electronics Engineering

Skills

• Objective-C
• Os X
• Mac Os X
• C++
• Swift
• Sql
• Unix
• Cocoa
• Oracle Sql
• Interface Builder
• Iphone Application Development
• C
• C++ Language
• Applescript
• Xamarin
• Windows
• Unix Shell Scripting
• Xcode
• Ios Development
• Mobile Applications
• Software Development
• Ios
• Sqlite