Durga Prasad Kalagati
Assistant System Engineer @Tata Consultancy Services
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WORK HISTORY
Assistant System Engineer @Tata Consultancy Services
Chennai, IN
Engaged collaboratively with cross-functional teams to improve overall project outcomes- Conducted thorough reviews of Production applications to ensure timely and reliable delivery, utilizing Root Cause Analysis techniques- Supported daily interactions with end-users and facilitated effective sharing of user data with the DevOps teams to optimize workflows- Managed incident resolution processes, including root cause identification, utilizing tools such as Dynatrace and ServiceNow- Oversaw project schedules and milestones, resulting in a reduction of delivery cycle times.
ABOUT DURGA PRASAD KALAGATI
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