Durga Prasad K
Supply Chain Leader | Amazon & ITC | Expertise in E2E Supply Chain, Planning, Logistics, Warehousing & Sourcing | IIM Mumbai | Driving innovation & efficiency at scale
- Role
- Senior Manager, Head of Reverse Logistics at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Durga Prasad K
A seasoned Supply Chain Leader with 14 years of experience in e-com and FMCG industries…
Experience
Senior Manager, Head of Reverse Logistics
Aug 2024 — Present · Bengaluru, IN
At Amazon, customer obsession comes first. Ease of returning goes a long way in shaping customers\' experience. As Head of Reverse Logistics, I lead end-to-end returns operations across 3 countries, own customers\' return experience, drive strategic partnerships, operations, cost management, and tech. • Spearheading strategic budgeting, negotiations, business development and roadmap to achieve global customer experience goals• Reduced reverse logistics costs through favorable contract negotiations, strategic partnerships, tech integrations and process efficiencies• Lead cross-functional teams across supplychain execution, program, product, finance and business development to enhance the customers\' returns experience
Education
Indian Institute of Management Mumbai
Master of Business Administration - MBA
2010 — 2012
Anna University Chennai
BE - Bachelor of Engineering, Electronics and Communication Engineering
2005 — 2009
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