Durga Kalyan

Online Reputation Management | Social Media App Specialist

Role
Social Media Specialist at DAZN
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

Experience

  1. Social Media Specialist

    DAZN

    Jan 2024 — Present · Hyderabad, IN

    Managing DAZN’s digital brand reputation across social media (Facebook, Instagram, X) and app stores (iOS & Google Play), ensuring timely and professional customer responses. Conduct social listening and sentiment analysis on Reddit, Trustpilot, and App Store reviews to identify and address potential issues. Implemented SOPs for review management and maintain quality standards. Oversee content calendars and campaign launches, using Google Analytics, Power BI, Excel, and Sprout Social for performance tracking. Collaborate with cross functional teams and deliver reports to leadership, enhancing audience engagement, response efficiency, and brand visibility.

Education

  • Avanthi PG College

    Master of Business Administration - MBA, Accounting and Finance

  • Narayana Institute

    Intermediate, Accounting and Finance

  • St.Patrick's High School - India

    High School

  • Vignana Jyothi Institute of Arts & Sciences (Co-Ed)

    Bachelor of Commerce - BCom, Accounting and Finance

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Durga Kalyan — Social Media Specialist at DAZN in Hyderabad, TG, IN | Unifers