Durga Kalyan
Online Reputation Management | Social Media App Specialist
- Role
- Social Media Specialist at DAZN
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Social Media Specialist
Jan 2024 — Present · Hyderabad, IN
Managing DAZN’s digital brand reputation across social media (Facebook, Instagram, X) and app stores (iOS & Google Play), ensuring timely and professional customer responses. Conduct social listening and sentiment analysis on Reddit, Trustpilot, and App Store reviews to identify and address potential issues. Implemented SOPs for review management and maintain quality standards. Oversee content calendars and campaign launches, using Google Analytics, Power BI, Excel, and Sprout Social for performance tracking. Collaborate with cross functional teams and deliver reports to leadership, enhancing audience engagement, response efficiency, and brand visibility.
Education
Avanthi PG College
Master of Business Administration - MBA, Accounting and Finance
Narayana Institute
Intermediate, Accounting and Finance
St.Patrick's High School - India
High School
Vignana Jyothi Institute of Arts & Sciences (Co-Ed)
Bachelor of Commerce - BCom, Accounting and Finance
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