Duncan Whitrow
Senior Program Services Consultant @BMT
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WORK HISTORY
Senior Program Services Consultant @BMT
Ottawa, ON, CA
Providing change management and project management services across both internal initiatives and client-facing programs. Current focus includes: Supporting internal ERP system implementation projects through structured change management approaches. Delivering program and change management expertise to defence sector clients, ensuring effective execution and stakeholder alignment. Applying proven experience in governance, transformation, and stakeholder engagement to drive outcomes for both internal teams and client organizations.
EDUCATION
University of Plymouth
BSc (Hons)
Loughborough University
MBA (Distinction)
SKILLS
ABOUT DUNCAN WHITROW
I’m an operations and professional services leader with over 10 years of experience turning strategy into execution across public and private sector environments. I specialize in building scalable systems, aligning teams, and driving measurable outcomes, especially during periods of growth, transition, or transformation. Whether leading a business unit, managing complex contracts, or guiding change in national initiatives, I bring a calm, pragmatic approach to solving problems and enabling performance. I’ve helped organizations improve governance, automate workflows, and reduce reporting burdens, while maintaining trust with executives, clients, and staff. My sweet spot is in operational leadership roles where continuous improvement, people development, and cross-functional execution are central to success. I’ve led teams through system implementations, business model shifts, and operational turnarounds. Along the way, I’ve built dashboards, frameworks, and reporting tools that stick because they’re practical and actually get used. Recently, I’ve been exploring how AI and automation can support better decision-making. Not to replace people, but to free them up to focus on more meaningful work. If your organization is looking for a grounded, outcome-focused leader to help navigate change or scale sustainably, I’d welcome a conversation.
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