Duncan Pierce

Product Engineer Senior Staff Engineer - Customer Personalisation and Loyalty @John Lewis Partnership

Stroud, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Product Engineer Senior Staff Engineer - Customer Personalisation and Loyalty @John Lewis Partnership

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London, GB

I developed the high level solution for Waitrose\'s new \"Little Treats\" loyalty proposition (launched September 2025), working across 6 technology teams and within the core product team.

EDUCATION

1989 — 1992

University of Southampton

BSc

1992 — 1993

University of Oxford

MSc

1993 — 2000

University of Staffordshire

PhD

SKILLS

Agile Project ManagementArchitecturesDomain-Driven DesignObject Oriented DesignBusiness ProcessHttpJqueryXmlFunctional ProgrammingProgram ManagementJsonTradingTddFinancial TechnologyStakeholder ManagementGitMongodbAgile MethodologiesRapid PrototypingChange ManagementBusiness AnalysisTest Driven DevelopmentContinuous IntegrationRequirements AnalysisCloud ComputingDesign PatternsExtreme ProgrammingEnergy MarketsRequirements GatheringEnterprise ArchitectureProject DeliveryJavascriptAsyncSolution ArchitectureSqlLinuxHtml5Software DevelopmentScrumTrading Systems

ABOUT DUNCAN PIERCE

Entrepreneurial and commercially-minded Technology Director and senior consultant with over 20 years’ experience of development, leadership and consultancy across a wide range of sectors, both B2B and B2C. Strong CTO skills backed by SME-scale CIO experience.Highlights include launching and managing high-profile, high-traffic (45m users) fan sites for J.K. Rowling, retrofitting secure “paper walls” to a high value derivatives trading system for UBS, conducting technical due diligence for on multi-million-dollar sale of Nomura’s trade execution system to BNP Paribas, developing state-of-the-art in-memory position-keeping for an energy trading company, developing map-based caseload app for British Gas engineers in just 12 days, running seminars on Agile software development for Enterprise Ireland, developing the control software of the Sun SPOT, the first Java-programmable Internet of Things (IoT) wireless sensor node, guest lecturing on Oxford University’s graduate software engineering programme for 8 years.Exceptionally broad experience, early adopter of Agile software process at a dot-com startup in founding committee member and former chair of XPDay Agile conference, which kick-started locally-organised non-profit Agile conferences worldwide, training for IBM corporate customers and consulting for major brands including BBC, Sage, HSBC, Ericsson, Screwfix, O2 and Compare the Market.Enjoys building and working with great teams and collaborating with stakeholders in other disciplines. Quick to understand new business domains and stakeholder needs, see how technology can be transformational and communicate that vision effectively.Excellent analytical and problem-solving skills and a strong academic background with BSc, MSc, PhD in Computer Science. Remains “hands-on” technology and has broad skills including embedded, most major programming languages, full stack architectures with deep understanding of web, cloud and container technologies and high performance and business-critical systems.Key strengths include: • Effective communicator, able to listen to and influence peers in other disciplines • Rapidly acquires knowledge of new business domains • Aligning technology and business needs • Sound understanding of legal and financial issues • Deep understanding of effective software engineering process and Agile methods • Strong planning skills, direction-setting, prioritization, efficiency and adaptability • Leading through a pivot • Great track record of building and nurturing strong, cohesive teams

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Duncan Pierce — Product Engineer Senior Staff Engineer - Customer Personalisation and Loyalty at John Lewis Partnership in Stroud, GB | Unifers