Duncan Housley-Jeive
Digital Service Enablement Global Director @AMS
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WORK HISTORY
Digital Service Enablement Global Director @AMS
London, GB
As Head of Digital Service Enablement at AMS, I lead the delivery of enterprise-grade digital solutions that underpin our client services and internal operations. My role spans the orchestration of product releases across AMS’s digital suite, including integration with client TA technologies, and the stewardship of enterprise business systems such as Workday and Microsoft Dynamics D365.I manage cross-functional teams covering ensuring that each release is timely, reliable, and aligned with strategic business goals. My focus is on increasing delivery velocity, reducing production defects, and maintaining well-groomed backlogs of executable user stories.I also oversee technical activities supporting live operations and third-line support, with a strong emphasis on data governance, performance reporting, and system optimisation.
EDUCATION
University of Reading
2.1, History and Politics
SKILLS
ABOUT DUNCAN HOUSLEY-JEIVE
Technology and Digital Product Development Senior Manager for a global Recruitment Process Outsourcing (RPO) organisation; I lead and oversee multiple development teams responsible for delivering various technology-driven initiatives, including analytics databases, product development, data integrations, Robotic Process Automation (RPA), software and solution testing, and data analytics.As an experienced Data and Technology Leader I have a track record of building high performing teams, driving innovation, ensuring quality delivery, and maximising the potential of our data solutions. Whilst my role covers the full breadth of development within my organisation, I\'m particularly passionate about how data can be best used in organisations to drive better decision making.
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