Duncan Ermer
Workforce Development | Curriculum & Training Design | Career Coach
- Role
- Director of Workforce Development at Skills For Rhode Island\'s Future
- Location
- Warwick, RI, US
- LinkedIn followers
- 500 followers
About Duncan Ermer
I run workforce programs at SkillsRI that bridge what employers need and what jobseekers bring. We co-design short, rigorous trainings—customer experience, financial services, digital literacy—so candidates practice the exact scenarios they’ll face on the job. I’m process-driven on the back end (SharePoint, trackers, rubrics, QA) and human on the front end (coaching, feedback loops, inclusive facilitation). The result is predictable pipelines, better retention, and clear data on what works. If you’re exploring a talent partnership, I can scope roles, build the curriculum, and deliver a cohort on a defined timeline.
Experience
Director of Workforce Development
Skills For Rhode Island\'s Future
Jul 2021 — Present
Education
Rhode Island College
B.S., Justice Studies (Criminal Justice)
2005 — 2008
Community College of Rhode Island
Justice Studies (Criminal Justice), Criminal Justice
2002 — 2004
Skills
- Physical Security
- Employee Training
- Public Speaking
- Coaching
- Leadership
- Team Building
- Management
- Employee Relations
- Interviews
- Leadership Development
- Account Management
- Transportation
- Interviewing
- Security
- Supervisory Skills
- Customer Service
- Recruiting
- Microsoft Office
- Sales
- Operations Management
- Customer Satisfaction
- Training
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