Duncan Jackman

Director, Sales Operations Analytics @C1

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Director, Sales Operations Analytics @C1

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Accountable for sales reporting including preparation and automation of reporting for executive leadership, board meetings, and sales teams. Accountable for the accuracy and integrity of the data contained in the report. The primary scope of reports is pipeline funnel reporting, and booking performance. • Leadership role driving the adoption of Power BI real-time reporting package to sales organization. • Leads the design, development, and implementation of complex data models to support evolving business needs including GTM projects. • Manages and directs Quota modeling, forecasting, and target setting for 800+ sales and sales support personnel annually. • Drives and manages Headcount modeling, forecasting, and management. • Partners with finance, accounting, human resources, and information technology teams to collaborate on cross function reporting needs. • Manages the alignment of acquisition pipeline, bookings, and salesperson performance.

SKILLS

Business IntelligenceIvrTelephonySocial MediaCustomer Relationship Management (Crm)Enterprise SoftwareIntegrationCtiWorkforce ManagementSaasCall CentersCrmSalesforce.comSolution SellingCisco Call ManagerProfessional ServicesBusiness AnalysisTelecommunicationsConsultingManagementBusiness Process ImprovementPre-SalesSocial SellingVoipCloud ComputingService DeliveryIpBusiness DevelopmentSolution ArchitectureVendor ManagementManaged ServicesUnified CommunicationsContact CentersAvayaAcdInteractive IntelligenceCicSipTechnical Product SalesStrategy

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Duncan Jackman — Director, Sales Operations Analytics at C1 in Vancouver, BC, CA | Unifers