Duncan
Director @Revel Systems
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WORK HISTORY
Director @Revel Systems
London, GB
Managing Onboarding and Installation Support Teams in Lithuania & USAServicing Global Operations in APAC, UK & USA, Delivering SaaS Point of Sale (POS) SystemsBringing Excellence through Process Management and Cross Team Collaboration3rd Party Resources Management
SKILLS
ABOUT DUNCAN
At Revel Systems a Shift4 Company, my focus is on managing onboarding and installation support teams across Lithuania and the USA, ensuring seamless global operations of SaaS Point of Sale (POS) Systems. With expertise in business process improvement and supportive services, I\'ve honed skills in cross-team collaboration and third-party resource management, contributing to the company\'s sustained excellence in service delivery.My tenure as Senior Manager and later Director has been marked by a commitment to process management and the development of teams handling international clientele. In collaboration with my teams, we\'ve successfully navigated the complexities of APAC, UK, and USA markets, utilising strategic planning for smooth global operational efficiencies & continued Client Success.
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