Duncan Speel

Senior Director of Behavioral Health Services @Lowell Community Health Center

Lowell, MA, US

Responsible for the direction and oversight of Behavioral Health Services across Lowell Community Health Center.• Development, oversight and expansion of integrated behavioral health across Lowell Community Health Center including the school based health centers, pediatrics, adult medicine, family medicine, obstetrics and the patient walk in center.• Development and oversight of behavioral health polices and procedures making sure there is alignment with DPH, BSAS, HRSA, Joint Commission and insurance regulators.• Responsible for behavioral health quality and improvement.• Member of the senior leadership team tasked with forming and revitalizing the behavioral health service delivery model across Lowell Community Health Center.• Membership of Mass League of Community Health Centers Behavioral Health Directors forum.• Monitoring of ACO behavioral health quality measures and expectations.• Handing and resolving patient complaints.• Responsible for behavioral health licensing and credentialing. • Implementation and oversite of telehealth during COVID-19 and post pandemic hybrid model of care.• Leading the behavioral health outpatient department team of close to 30 staff• Monitor staffing patterns, staff credentials, and adherence to regulations of contracted services for behavioral health services.• Monitor and evaluate provider and administrative staff’s performance specific to productivity standards, and completion of all required documentation, including progress note completion per health center standards.• Responsible for the post COVID-19 behavioral health redesign in order to meet the high demands of services- many of which are not available in the community.• Direct patient services including 1:1 sessions, urgent consults and after hours on-call.• Plan and develop new programs; supervise the implementation of these programs.• Facilitate the weekly multi-Disciplinary treatment team meeting.

Cambridge College

Master of Education (M.Ed.), Counseling Psychology, Addictions

Eastern Nazarene College

BA, Psychology, Sociology