Duncan Mollison
Professional Services Project Manager Emea @SnapLogic
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WORK HISTORY
Professional Services Project Manager Emea @SnapLogic
London, GB
As a Project Manager in Professional Services for the EMEA region, I\'m responsible for leading engagements with our top-tier clients. A core part of my role is to create detailed Statements of Work (SOWs) and collaborate with the presales team on proposals for new professional services engagements. I also review and analyze (P&L) for the EMEA region, providing strategic insights to ensure our projects are both successful and profitable.
EDUCATION
Oxford Brookes University
BSc Economics / Statistics
SKILLS
ABOUT DUNCAN MOLLISON
18 years of experience working with SaaS software across multiple industries; with 15 years of experience in project/program management and professional services.Proven leadership experience, managing teams with analysis and identification of scope, successful risk assessment, mitigation, schedule development, monitoring, and quality management.Excellent communication skills that leverage technical, business and financial acumen. Resource allocation and assessment skills, to deliver projects using agile methodology in accordance with client expectations whilst working with a wide range of platforms in a fast-paced environment. Unilever, Marks and Spencer, Aviva, Samsung, Panasonic, London Stock Exchange, Proctor and Gamble, Canon.In my last role, I managed the entire project lifecycle from scoping to deployment, ensuring timely and cost-effective delivery of CRM solutions. I establish and maintain strong relationships with key stakeholders, including senior executives, product managers, and partners, to understand their requirements, expectations, and feedback. I oversaw the hiring, training, and performance evaluation of all professional services staff, and develop and implement best practices, methodologies, and standards for service quality and customer satisfaction. I also leveraged my skills in stakeholder management, program management, and project management to coordinate and communicate effectively with internal and external teams and stakeholders.
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