Duncan Mills
Product Analyst @ PENNYMAC | Econometrics, SQL, Data Analysis
- Role
- Product Analyst at PENNYMAC
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Duncan Mills
I am a data-driven analyst with a background in Quantitative Finance, and I am passionate…
Experience
Product Analyst
Jan 2023 — Present · Cary, NC, US
Team: Intelligent Document ProcessingOn the Intelligent Document Processing team, I excelled in monitoring loan processing, collaborating with third-party partners and internal stakeholders. Leveraging SQL queries, I developed automated reports, ensuring smooth internal software operations and prompt bug fixes with the tech team.Team: Product Reliability EngineeringOn the PRE team, I further honed my analytical skills. I conduct in-depth research into critical loan processes, in order to compile comprehensive troubleshoot books to minimize system downtimes during major bugs.Team: PortalsOn the Portals team, I collaborated with stakeholders, developers, and UX professionals to design and implement new features to Pennymac\'s broker portal. I assisted in the implementation of our State Specific Disclosure initiative that allowed brokers to generate state specific documents essential to the mortgage process. I was also given the opportunity to own the implementation of an enhanced CD order process, aimed to help brokers go through the closing disclosure process in a quicker and more time efficient manner.Team: Lead DataAs an analyst on the Lead Data team, I work directly with stakeholders to help facilitate the flow of data from our third party vendors into our own data systems. Using the knowledge of the company\'s data architecture, I help design the connections to our vendors, through technologies such as AWS Glue and AWS AppFlow. I also investigate issues our downstream data users are experiencing. Using the results from my analysis of these issues, I help pinpoint the root cause of these errors and develop remediation strategies to rectify them.
Education
The University of North Carolina at Chapel Hill
Bachelor of Arts - BA, Econometrics and Quantitative Economics
2018 — 2022
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