Duncan MacLean

About Duncan MacLean

I am a strategic and results-driven executive with deep experience leading large-scale organizational transformations across multiple international technology and communications companies. I leverage a unique international perspective to build strong, strategic relationships in order to inspire, educate, and motivate employees. Additionally, I lead with innovation and motivation to create a culture of engagement and learning while empowering colleagues and teams in a positive environment.As a transformational and influential executive change strategist, I have extensive experience reducing expenses, improving profits, and increasing customer retention rates. I am a passionate and committed advocate who envisions, scales, and implements robust customer relationship management (CRM) systems that yield organizational success and advancement. A few other notable accomplishments of which I am incredibly proud include: Maximizing profits and improving customer delivery using data analytics and dashboards to drive decisions. Reducing operating expenses through organizational transformation, artificial intelligence (AI), tool implementation, controlled spending, and process improvement. Generating strategic cost reduction by implementing a Robotic Process Automation (RPA) initiative across engineering and services. Realizing $4M in cost avoidance through utilizing tools, improving processes, and consolidating resources across the departments. Secured and deployed multiple contracts worth over $4 billion across the telecommunication industry. Negotiated and launched the 6th production 5G network in the world.I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at d••••••••@gmail.com.

Experience

1. President of Wireless

   Centerline

   Dec 2023 — Present · Overland Park, KS, US

   At Centerline group of companies, we take pride in ‘Building a better network’, through smart design, quality construction and reliable maintenance. Our seamless solutions ensure everything you need for your wireless, wireline and critical infrastructure networks. Centerline has gone on an extraordinary journey over the past several years acquiring some of the leading brand service suppliers in the telecommunication industry across the US and Canada. Companies include, but are not limited to PM & A, STC Netcom, J5, Notora, Leaf, Onsite, Penta, Waveguide, Maicom, PPT and they already had an outstanding business delivering site acquisition, build, maintenance, fiber, RF engineering, in-building, facilities management and project and program management. This is a very exciting time for the Centerline group as we pave the way for the future of Telecommunication services.I am responsible for the Wireless division P&L, exceeding our transformation goals and surpassing our operational and financial targets. I am accountable for rallying the wireless team around a shared vision and strategy to create unprecedented shareholder value while delivering game changing results. I will be driving new growth opportunities, establishing operation superiority across the business lines through continuous improvements and excellent execution. In the heart of our services lies a deep commitment to safety. We believe that prioritizing the well-being of our employees and suppliers is essential for delivering excellence in every aspect of our business. Safety First!

Education

• University of Plymouth

  BSc (Hons), Management Of Global Electronics and Communication Systems

  1998 — 2002

Skills

• Mobile Devices
• Procurement
• 2g
• Rollout
• 3g
• Stakeholder Management
• Budgets
• Lte
• Outsourcing
• Umts
• Pmo
• Networking
• Telecommunications
• Sourcing
• Ip
• Quality Management
• Sla
• Software Documentation
• Line Management
• Project Planning
• Managed Services
• Bss
• Integration
• Change Management
• Forecasting
• Project Delivery
• Gsm
• Mobile Communications
• System Deployment
• Performance Management
• Ran
• Management
• Supply Management
• Program Management
• Transmission
• Service Delivery
• Process Improvement
• Contract Negotiation