Duke Truong

About Duke Truong

14+ years of progressive experience as a Principal IT Systems Engineer, Senior Systems Engineer, VMWare Administrator, Cloud Infrastructure Engineer, Systems Engineer, Systems Analyst, Network Administrator, and Project Management. Proficient in cloud computing (Azure Active Directory / O365) and ensuring systems are HIPAA and Sarbanes-Oxley-compliant. Adept in change management, system monitoring, troubleshooting, and mentoring team members. Core Technical Leadership-Demonstrates leadership in the development of technical innovations and in ensuring optimum collaboration and knowledge sharing of technical insightsTechnical Solution Design-Creates a solution vision and design framework for guiding and synthesizing the technical contributions of specialistsTechnical Project Management - Develops and implements project strategy and directionInformation Management Acumen-Demonstrates fundamental understanding of information management systems and infrastructureOrganizational Interface Management-Actively bridges technical and business cultures and perspectives to promote cross-organizational collaborationTechnical Excellence Development-Recognizes the interrelationship of individual and organizational excellence and their contribution to technical leadershipTechnical Performance Optimization-Exercises personal authority and organizational leadership to establish and maintain employee excellenceChange Management-Develops methods for supporting innovation and change across the organizationSpecialties: Analysis, Strategic Planning, Business Process Design, Infrastructure, Logistics, Proposals, Accounting Systems, Vendor Selection, Documentation, Training, Team Building, I.T. Industry Standards, Best Practices, and Regulatory Compliance.

Experience

1. Senior Systems Engineer Vmware Administrator

   Addison Group

   May 2021 — Present · Austin, TX, US

   iA AmericanSenior Systems Engineer – VMWare Administrator - As a member of Team Lead and support engineers. I am responsible for leading project tasks, resources, including state personnel, and deliverables. Work directly with agency staff, as well as vendors and carrying out the requirements of assigned IT projects. Develop innovative team solutions to complex problems. Independently implements enterprise infrastructure services of significant complexity. Administered Windows Server OS 2012 R2, 2016, 2019 and 2022. Provide technical support for end-users and other IT staff. NinjaOne monitor, patch and support all endpoints.Server Administration and Maintenance: Install, configure, and manage Windows Server operating systems (e.g, Windows Server 2016, 2019, 2022). Windows Admin Center and Windows Administrative Tool features Monitor server performance and ensure high availability and reliability. Apply patches, service packs, and updates to maintain a secure and up-to-date environment. Perform regular backups and restoration processes to ensure data integrity. Virtualization Administration and Maintenance: Administer virtualized environments using technologies such as VMware. Installation, maintenance, and configuration of virtualization technologies (VMware vSphere/vCenter 7 & 8). Build VMware virtual machine templates. Clone VMware virtual machines from template. Administer vSphere Lifecycle Manager Install, configure and administer VMware ESXi 7.0 / 8.0 and vCenter ESXi 7.0 / 8.0 Issue Management and troubleshooting on VMware ESX/i servers and virtual machines through Virtual Center. Configure and maintain VMware HA, DRS clusters, and vMotion. Responsible for ongoing management of the VMWare infrastructure. Performs necessary systems maintenance in accordance with VMWare standard methodologies and company change management policies.

Education

• Techskills

  Microsoft Certified Systems Engineer , Information Technology

  2005 — 2007

• University of Houston

  Entrepreneurial and Small Business Operations

  1992 — 1996