Duke Whitman
- Role
- Continuum Global Solutions
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Duke Whitman
I am dedicated to fostering strong collaboration between customer experience teams and…
Experience
Present
Education
Gonzaga University
Master of Arts - MA, Organizational Leadership
2014 — 2017
Gonzaga University
Organizational Leadership
Elmira College
Bachelor of Science (B.S.), American Studies and Secondary Education
1995 — 1999
Elmira College
Bachelor of Arts, American/United States Studies/Civilization
Gonzaga University
Master's Degree, Organizational Leadership
Skills
- Contact Centers
- Call Center
- Sales
- Vendor Management
- Leadership
- Customer Experience
- Telecommunications
- Analysis
- Call Centers
- Customer Satisfaction
- Strategic Partnerships
- Program Management
- Relationship Management
- Outsourcing
- Software Documentation
- Acd
- Wireless
- Customer Relationship Management (Crm)
- Cross-Functional Team Leadership
- Crm
- Service Delivery
- Team Management
- Budgets
- Professional Communication
- Leadership Development
- Management
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