Duke Bevard
Digital Intelligence Manager at Truist
- Role
- Digital Intelligence Manager, VP at Truist
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Duke Bevard
Specialties- Over 25 years in the digital banking space- Experience in ATM, debit card, Online & Mobile Banking, Payments, Digital Strategy
Experience
Digital Intelligence Manager, VP
Jan 2021 — Present · Charlotte, NC, US
Monitor and analyze market & competitive intelligence developments in the digital space in Retail, Wealth, Small Business, and Corporate Banking through a variety of public sources and external third-party research. Curate and disseminate actionable insights to key digital stakeholders across the organization through regularly scheduled deliverables and ad-hoc reporting when appropriate. Field and fulfill ad-hoc market & competitive intelligence research requests from digital stakeholders. Actively manage a portfolio of external third-party research, benchmarking, and scorecard relationships covering digital banking, digital client experience, and other similar topics. Coordinate the Research Center of Practice, a regularly scheduled forum bringing together members of multiple research areas and digital banking stakeholders to drive sharing and cross-pollination of research findings.
Education
Penn State University
Bachelor of Science (B.S.), Civil Engineering
1985 — 1990
Skills
- Payments
- Business Requirements
- Training
- Sharepoint
- Current Affairs
- Internet Banking
- User Acceptance Testing
- Process Improvement
- Microsoft Excel
- Powerpoint
- Vendor Management
- Technology
- Microsoft Word
- Portfolio Management
- Financial Services
- Online Research
- Retail Banking
- Banking
- Risk Management
- Strategic Planning
- Market Research
- Analytics
- Mobile Devices
- Credit
- Mobile Technology
- Subject Matter Experts
- Leadership
- Strategy
- E-Commerce
- Mobile Payments
- Commercial Banking
- Analysis
- Atms
- Management
- Requirements Gathering
- Business Analysis
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