Dugagjin Qallaku

Senior Architect (Senior Manager) @Infosys

Thought Leader, leadership, team building, vision and strategy providing consultative and architecture services to organisations across the UK and EU helping them to digitally transform their marketing/sales and operational capabilities to modern state of the art and future proof omnichannel solutions whilst putting the customer needs and experience at the forefront. I delivered solutions across all layer of enterprise architecture covering master data management, customer data platforms, commerce, retails supply chain, commerce, customer communication management, insight & analytics, BI, eCommerce, product lifecycle management, enterprise content management, business process management, SAP, Campaign Management, CRM, CMS, digital asset management, Search, Marketing Automation, Online Media, Mobile, SEO/SME, Business Support Systems, Identity Access Management, Operational support systems, enterprise integrations, CI/CD, Testing strategies, Test Automation and Cloud hosting, migrations and consolidations and simplification of applications. In addition to working on client projects (see below) I have managerial responsibilities at Infosys managing a team of architects scattered around the globe, provide leadership, vision and strategy for the DX unit, develop assets, accelerators and go-to market collateral, lead responses to RFI, RFP and support/lead the pre-sales teams/activities with workshops, orals, presentations and go-to market material