Kathy Duffy
Human Resources Consultant @BBC
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WORK HISTORY
Human Resources Consultant @BBC
London, GB
Establish and lead the launch of the new Employee Relations Resolution Centre, embedding a resolution first approach to enable a constructive, non-confrontational conflict management approach across the organisation- Design and implement end to end processes that enable a comprehensive triage and case management service, ensuring cases are managed compassionately and effectively across the organisation- Manage the team of 20 HR Business Partners and Specialists, including the recruitment, set up and ongoing professional development of the team.
EDUCATION
University of Surrey
Bachelor's degree, Music
University of West London
MA Human Resource Management, Human Resources
SKILLS
ABOUT KATHY DUFFY
I’m a strategic HR leader with deep experience driving organisational transformation, culture change and people strategy at scale in highly matrixed organisations. My focus is on creating workplaces where people thrive, while ensuring organisations are equipped to deliver on their ambitions.Over the past few years, I’ve led the most significant organisational change projects of my career, modernising ways of working, realising £80m in savings, and achieving this without compulsory redundancies. I’ve built diverse talent pipelines, promoted non-linear careers and succession planning, and improved engagement and retention across the board. I’m also proud of strengthening industrial relations, resolving employee cases (including high-profile cases), and reducing grievance cases by more than half.I bring a blend of strategic vision and operational delivery — from embedding a three-year people strategy and overseeing HR operations for employees, to representing HR at board level and providing crisis leadership during complex global events. What drives me is enabling people and organisations to succeed together.
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