Sachin Dubey
Senior Manager - Technical Support
- Role
- Senior Manager (Enterprise Support) at Persistent Systems
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Sachin Dubey
Team Manager at Persistent Systems Ltd. with broad experience in production support and testing domains.Twelve plus years of experience in analyzing and leading strategic technology initiatives including ITIL Service Management, Process design, Data Analytics, Project Management, Service Delivery, Client Engagement and Standards Compliance.Skilled analyst and problem solver with a proven track record of quickly becoming a subject matter expert.ITIL V3 Foundations certified.SpecialtiesCORE COMPETENCIESFUNCTIONAL:ITIL Project Lifecycle design and improvement, Managed Services, Process Optimization, Change Management, Configuration Management, Operational Governance.TECHNOLOGY:MS Office (Excel, PowerPoint, Word, Access), Business Objects, SQL, UNIX Shell Scripting, Perl
Experience
Senior Manager (Enterprise Support)
Oct 2025 — Present
Education
Institute of Engineering and Technology, DAVV, Indore
Bachelor of Engineering (B.E.), Mechanical Engineering
2004 — 2008
Skills
- Ncfm Certified
- Itil Certified
- Sql
- Bash
- Unix Shell Scripting
- Autosys
- Project Management
- Configuration Management
- Business Intelligence
- Solaris
- Testing
- Perl
- IT Service Management
- Change Management
- Java Enterprise Edition
- Shell Scripting
- Production Support
- Service Delivery
- Unix
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