Duane Crum
Senior Customer Care Manager @Brilliant Earth
Denver, CO, US
EMAILS
d••••@brilliantearth.com
MOBILE NUMBERS
+13•••••••86
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WORK HISTORY
Mar 2021 — Present
Senior Customer Care Manager @Brilliant Earth
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Currently Manage: • Customer Care • Customer Care Support • Repairs • BPO Operations
SKILLS
Team BuildingMarketing StrategyHuman ResourcesCoachingSales ManagementCold CallingCustomer ExperienceCall CentersTrainingPublic SpeakingStrategic PlanningDirect SalesTeam ManagementMarketingCustomer ServiceContact CentersTelecommunicationsMicrosoft PowerpointTeam LeadershipSalesforce.comBusiness PlanningMicrosoft OfficeBusiness DevelopmentManagementMicrosoft ExcelMicrosoft WordPowerpointRecruiting
ABOUT DUANE CRUM
Dependable leader with proven people skills and the ability to motivate with a high…
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