Mukesh Dua

About Mukesh Dua

As Principal Technical Program Manager at Microsoft, my current chapter involves spearheading the design and development of an AI-driven platform that revolutionizes scientific research. This venture represents a fusion of AI agentic approaches and an intuitive Copilot experience, aiming to catalyze scientific innovation. My role is pivotal in integrating these cutting-edge technologies, ensuring they align strategically and function seamlessly within the research community.My recent tenure also includes architecting observability solutions for Azure Operator Nexus, reflecting my in-depth knowledge in cloud-native technologies and telecom operations. With a focus on cross-functional collaboration, I have been instrumental in translating intricate requirements into actionable designs. This has been achieved alongside fostering partnerships with diverse cross-functional teams, reinforcing my commitment to delivering transformative solutions within the telecom sector.

Experience

1. Principal Technical Program Manager

   Microsoft

   Aug 2024 — Present · Redmond, US

   Currently, I am engaged in design and development an advanced AI-driven platform to transform scientific research methodologies. My primary focus is on creating an intelligent, collaborative ecosystem that will empower researchers through innovative AI agentic approaches and an intuitive Copilot experience. My key responsibilities include:· Architecting Microsoft Discovery, an AI‑powered scientific research platform, applying carrier‑grade distributed systems principles (fault isolation, observability, secure multi‑tenancy, operational readiness) to enable reliable, production‑grade Copilot‑driven scientific workflows. · Define end‑to‑end system architecture and service boundaries for core Discovery services (including Copilot), establishing enforceable guarantees for scalability, security, data governance, and multi‑tenant isolation. · Translate complex scientific and computational requirements into architectural constraints and executable system designs, resolving feasibility boundaries across engineering, research, security, and operations. · Architect onboarding and integration frameworks for scientific tools and AI models, enabling repeatable deployment and predictable behavior across heterogeneous research systems.

Education

• Maharshi Dayanand University Rohtak

  BCA, Computer

  1998 — 2001

• S.D.Public School

  High School, Commerce

  1996 — 1998

• Birla Institute of Technology, Mesra

  MCA, Computer

  2002 — 2004