Theo Andersen
SAFe 6 RTE & SSM certified; ScrumAlliance CSM & SPOC certification holder. Project ownership, client relationship management & team servant-leadership.
- Role
- Senior Scrum Master (Scrum Master Iii) at FedEx
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Theo Andersen
Certified agile DevOps practitioner, with an extensive background in client facing account management and team leadership roles. Strategically minded servant-leader with focus on process improvement, lifecycle transformations, project assurance and software delivery, including web and database design as well as various other IT related projects. Over ten years\' experience with an international expatriate position with US owned customer support oriented technical assistance call center. Additional experience in direct support positions, as well as various project lead, multi-national team management, contract and account management and consulting roles.
Experience
Senior Scrum Master (Scrum Master Iii)
May 2022 — Present · Pittsburgh, PA, US
Education
The City University of New York
Bachelor's degree, Communication and Media Studies
1996 — 1998
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